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HELP CENTER

You Asked, We Answered

We strive for transparency and honesty in all of our customer relationships, and we seek to provide that through our FAQ section. We know how often questions can come up in this industry, and we’re ready to answer all of them. If there’s something we missed please reach out and one of our team members will be happy to help.

DO YOU ACCEPT RETURNS?

If you're not entirely satisfied with your purchase, we're here to help you out! 


Returns​

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  1. You have 7 days to return for an item from the day you received it.

  2. To be eligible for a return, your item must be unused and in the same condition that you received it. 

  3. Item(s) must be attached with original product tag and packaging. 

  4. Your item needs to have the receipt or proof of purchase. 

5. You are subject to be responsible for your own courier cost. 

HOW TO BE AN AGENT?

To be Agent of MR2, kindly provide the following details :


  1. Company SSM (3 pages) or Form 9 & Form 49

  2. Company Namecard

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Submit to sales@mr2.com.my

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Kindly give us time to process, our customer service representative will contact you in 2-3 working days.

WHAT’S THE MINIMUM ORDER QUANTITY?

There's no minimum order for Ready-Made shirt! All designs in our catalogue are available from one piece to bulks.

WHERE DO YOU DELIVER TO?

We are based locally in Malaysia. We deliver all across West and East Malaysia. For South East Asia countries, please contact our staff for delivery services!

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sales@mr2.com.my

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